We always welcome feedback following our inductions and training sessions. This week Haleem, a new support worker with Augusta Care provided some incredibly positive and valuable feedback on his induction training. We wish you a happy and successful career with us Haleem.
As a Disability Confident Committed Employer we have committed to:
– ensure our recruitment process is inclusive and accessible
– communicating and promoting vacancies
– offering an interview to disabled people who meet the minimum criteria for the job
– anticipating and providing reasonable adjustments as required
– supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
– at least one activity that will make a difference for disabled people
Registration No DCS032819
Our office staff team got together ahead of the 4-day long bank holiday weekend to celebrate the Queen’s Platinum Jubilee. Our Board room was was decorated in red, white and blue ahead of the team and our service user training champions getting together to enjoy an afternoon tea, absolutely fit for royalty!
Whilst the majority of shops are already sold out of decorations, we took ours from the official toolkit online at: https://platinumjubilee.gov.uk/toolkit/ There are lots of great resources on the site.
It’s a great opportunity to get together, we can’t wait to see all the photos from our staff and service users after the long weekend to see how everyone celebrated!
The Care Quality Commission (CQC) recently inspected Augusta Care and we are incredibly proud to announce we continue to be rated GOOD.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right support: The support provided by staff focused on ensuring people had choice, control and were encouraged to be as independent as possible.
Right care: People were treated as individuals and the support provided by staff promoted their privacy,
dignity and human rights. Staff understood their responsibilities to respect people’s human rights, including their right to privacy, confidentiality and to promote their independence.
Right culture: The registered manager, and support staff, all displayed values which prioritised supporting people to live confident, inclusive and empowered lives.
Our Group Operations Manager, Heather Broderick thanked the entire Augusta Care staff team:
Sincere thanks to you all for working as a team to aid our compliance, let’s all keep up the excellent work and strive for an outstanding next time. Well done team, I feel very fortunate to be part of the Augusta care team ?
To read the full report, visit: https://api.cqc.org.uk/public/v1/reports/763f7bab-a683-46b9-b7f6-5caf5f709a8f?20220601120000
Our staff have access to our Employee Assistance Programme. A 24-hour confidential helpline for support on: Consumer Rights, Family Law, Childcare, Personal Injury, Renting and buying property, Immigration, Debt, Mental Health and more. If you’re a staff member and want more information, please login to the website or speak with your line manager.
Some of our service users have been out enjoying the sunshine, having a lovely walk around Ferry Meadows this past weekend.
Augusta Care and it’s team will be supporting the National Autistic Society’s World Autism Acceptance week from 28th March to 3rd April 2022. To find out more about the event please visit: https://autism.org.uk/get-involved/raise-money/world-autism-acceptance-week-2022
Our Service Users and their support teams had a flippin’ fantastic pancake day this year. Above are just some of the photos which have been sent through to head office. It looks like everyone had fun and followed the recipe we sent out to make their delicious creations. A brilliant effort from everyone involved!
Cyber Essentials is a simple but effective, Government backed scheme that will help to protect our organisation, against a whole range of the most common cyber attacks. By becoming certified, we are ensuring our compliance in maintaining the robust security of our IT systems.
When the Dignity in Care campaign began in November 2006, the aim was to inspire health & social care staff and local people to place dignity and compassion at the heart of care services, and in their communities. Ten years on and an army of over 155,000 Dignity Champions are all doing their bit to make a difference in peoples’ lives.
We reached out to our Staff teams and Service Users to ask them ‘What does Dignity mean to you?’. Here are some of the responses that form part of our ‘Digni-tree’:
“Respecting my equal rights, empowerment, Respecting my beliefs, Treating with respect, Individuality, Communication, Choice.”
Vallene, Service Manager
“For people to be Kind and Friendly.”
Tracey, Service User
“To respect dignity, to ensure that privacy is upheld and information kept private, To treat as would want to be treated.”
Kerry, Acting Senior Support Worker
“Respect peoples wishes, be respectful towards the person you are supporting, ensure privacy and confidentiality.”
Jill, Support Worker
“To ensure that preferences are followed, that people are offered choice, to respect privacy.”
Julia, Team Leader
“To respect the person, to ensure dignity and privacy.”
Heidi, Support Worker
“Being valued and respected for who you are and what you believe in, to be offered choice and to be treated as an individual.”
Carol, Service Manager
“Making sure we are respecting all, respect individual privacy, ensure they do not feel vulnerable.”
Donna, Team Leader
“To be treated with respect – to be treated like everyone else – to be offered choice.”
Madison, Senior Support Worker
“To ensure service users are comfortable and safe in their environment – to have privacy and be respected.”
Naomi, Support Worker
“Privacy, freedom and to be entitled to speak out, freedom of speech.”
Evie, Team Leader
“Privacy and choice.”
Jade, Support Worker
“Respecting people, respecting someone faith, involving service users in their support plans, allowing them to speak out.”
Louise, Support Worker
“To be treated like an adult, to have reassurance and to be kept safe.”
Jen, Service User
“Treating people with respect, and to treat them as I would like to be treated.”
Emma, Operations Manager
“Being valued and respected for who you are and for what each individual believes in and how they choose to live their life.”
Heather, Group Operations Manager
“The training team are committed to embedding the importance of working with dignity in our training sessions, as it incorporates the person centred approach to the care we aim to deliver. It also reflects the values we have in the training department.”
Karren, Training Manager
In the words of Joan Bakewell who supports the campaign “Dignity Action Day highlights a more respectful way of behaving towards vulnerable people. The very old and the very young clearly need our respect, but it wouldn’t do any harm to spread the dignity message across the population then we can all benefit.”
Anybody can support dignity action day, to find out more log onto www.dignityincare.org.uk